Privacy Policy

Ambiez srl unipersonale (hereinafter “Hotel Ambiez”) illustrates, on this page, how it processes the data of users who visit its website and how the cookies installed by the website function.

This Privacy Policy was drawn up in compliance with Article 13 of GDPR 2016/679 (General Data Protection Regulation, European Regulation on the protection of personal data), with Recommendation no. 2/2001 of the Working Group pursuant to article 29 and with the General Provision issued by the Italian Data Protection Authority (Garante) in relation to cookies, no. 229 of 8 May 2014.

The following only applies to the www.hotelambiez.com website; the Data Controller is not responsible for the data entered and the cookies installed by other websites that may be consulted via links.

Information on the Data Controller.

The Data Controller is Ambiez srl unipersonale, with registered office in Via Priori 8, 38010 Andalo (TN). To exercise the rights provided for by the legislation, you can contact the Data Controller at their headquarters or by calling 0461 585556 or by writing to info@hotelambiez.com.

Purpose and legal basis of the processing

Hotel Ambiez processes the data that the user provides through the website for the following purposes:

a. Fulfilment of obligations provided for by law, by a regulation or by a community legislation

The provision of data for this purpose is mandatory and the legal basis of the processing is the fulfilment of a legal obligation to which the data controller is subjected, as established by article 6 paragraph 1 letter c) of the GDPR. The user’s consent is not required for the processing of personal data for these purposes.

The processed data will be stored for the time required by the relevant legislation.

b. Statistical analysis on aggregate or anonymous data

This processing does not allow the identification of the user, but simply wants to verify the adequacy of the web marketing campaigns adopted and/or the correct functioning of the website, by measuring the user traffic it generates. The processing of aggregate or anonymous data, which does not allow the identification of the user, does not fall within the field of application of the legislation on the protection of personal data and therefore no consent is required for its processing.

c. Request for information, contact and support

The provision of the requested data is necessary for providing a response to your request. The legal basis of the processing is indicated in article 6, paragraph 1, letter b) of the GDPR, and it is the performance of a contract of which the interested party is a party or the performance of pre-contractual measures adopted at the interested party’s request, as well as by article 6 paragraph 1 letter f), and is the pursuit of the legitimate interest of the data controller or third parties.

The data processed and relative to your request will be stored by us for two years.

d. Request for availability and price quote, reservation and booking

The provision of the requested data is necessary for providing a response to your request. The legal basis of the processing is indicated in article 6, paragraph 1, letter b) of the GDPR, and it is the performance of a contract of which the interested party is a party or the performance of pre-contractual measures adopted at the interested party’s request, as well as by article 6 paragraph 1 letter f), and is the pursuit of the legitimate interest of the data controller or third parties.

The data processed and related to your request will be stored by us, in the event of booking, for the time required by civil, accounting and tax legislation (10 years) or alternatively, in the case of a simple request for availability/price quote, for two years.

e. Communications and/or promotional and commercial material

The provision of the data required in order to subscribe you to our newsletter and/or to be able to send you communications and promotional material is entirely optional and the legal basis for such processing is the consent expressed by the interested party for the processing of their personal data.

The data processed for promotional and marketing purposes will be stored by us until its annulment and for a maximum of two years, unless consent to the processing is renewed.

Processing methods, automated decision-making processes and data retention times.

The processing of your data takes place electronically, although potential paper-based processing is not excluded. No automated decision-making processes are used to process your personal data.

The data collected through the use of cookies will be stored for the period of time established by the individual cookie.

Data communication (Recipients).

To ensure the functioning of our website and the use of its contents, we may use third party suppliers such as IT service providers, hosting companies and communication companies. To guarantee the requested service, for example in the case of the purchase of products and similar items, we may also use other third party suppliers (postal couriers, etc.). The legal basis of the communication is the fulfilment of contractual and regulatory obligations, as well as the execution of pre-contractual measures adopted at your request. It is understood that we will communicate to the Recipients only the data necessary for performing the service, preferring the anonymisation of the data where possible. The data you provide will not be disclosed without your specific and prior consent.

For what concerns the use of third-party cookies, please refer to the specific section at the end of this document.

Transfer of data to third countries or international organisations.

The data you communicate will not be transferred by us to third countries or international organisations outside the EU. The hosting of the website is within the European Community (Frankfurt)

Rights of the interested party and complaints to the Italian Data Protection Authority (Garante).

You have the right to ask us, at any time, to access the data that concerns you, its modification, integration or cancellation, the limitation or opposition to its processing, should there be legitimate reasons, as well as the portability of the aforementioned data to another Data Controller. We will reply to you in writing within 30 days. You can, at any time, revoke the consent provided on this website, by contacting one of the addresses listed in this Privacy Policy. You can also lodge a complaint with the National Supervisory Authority, if you believe that your data has been illegally processed.